App Store Update Not Working Mac

Why won

Hello, so I've been trying to update my MacBook Air's OS, but when I click on software update in the Apple menu, it redirects me to the App Store. This would be fine, but the problem is that when I go to the App Store, it doesn't load. There's no error message or anything, it's just that the store doesn't load, and gives me a gray screen. I tried to sign out of my account and sign back in the fix the problem, but when I tried to sign back in, it said connection failed. Can someone help with this? I've fixed my date and time, fixed the DNS of the network and everything, but nothing seems to be working. Anyone have any suggestions? My MacBook is an 11 inch MacBook Air, mid 2013 and is currently on Yosemite.

Jul 12, 2021 App store not showing updates on macOS 10.14 results from a breach in data transmission between the App Store updates page and the App Store badge. They occur, especially when requests for updates overrun the Apple server during the early days of the macOS update release. I work at an Apple Premium Reseller and have seen this problem twice in the last few weeks. Reboot the phone so no App is trying to update. Go to Settings App Store & iTunes Store and logout of your Apple ID. After that you can enter your Apple ID again, this time it should notice that there are new Terms you have to accept. May 15, 2019 Then sign out of the App Store, restart your Mac, and sign back into the App Store. If that doesn’t work. Have you tried either updating macOS or reinstalling macOS via Recovery Mode? If you have any anti-virus software, disable this before updating or reinstalling. And of course, backup before you proceed with any install, update,. Nov 20, 2019 UI changes to the App Store aside, the problem of apps not updating when they’re supposed to is an entirely different problem. A problem with no clear solution at present. Users have tried everything from force-quitting the App Store app to rebooting the iPhone, to signing in and out of Apple services again. Jul 01, 2015 the update(s) then installs manually and once it finishes, restart your computer and check the mac app store again. It should now work as normal. Reactions: beeche, mattselsky, khatchad2 and 1 other person.

MacBook Air 11', OS X 10.10

Posted on Mar 30, 2020 1:04 PM

Try these steps if you can't connect to any of these apps or services:

Check the system status page

App Store Not Updating Mac

Check Apple’s System Status page to see if there’s an outage for a service in your country or region.

App Store Update Not Working Mac Pro

Make sure that your device is connected to the Internet

Use any Internet browser to connect to any website. If nothing loads, use another device on the same network to see if it can connect to any website. If no other devices can access the Internet, turn off your Wi-Fi router, then turn it on again to reset it. If you still can’t connect to your Wi-Fi network, contact your Internet provider for more help. If only your first device can’t connect to the Internet, get help with Wi-Fi on your iPhone, iPad, or iPod touch, Apple Watch, Apple TV, or Mac.

If you use cellular service to connect to the Internet on your iPhone or iPad, make sure that you have cellular data turned on for the app that you're using. To do this, open the Settings app, tap Cellular, then turn on Cellular Data.

Update your software


Update to the latest version of iOS or iPadOS, macOS, tvOS, watchOS, or software for your non-Apple device. Then try to connect again.

Check the date and time

Make sure that the date and time on your device are set correctly for your time zone.


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On your iPhone, iPad, iPod touch: Open the Settings app. Tap General, then tap Date & Time. Get more help with date and time.
On your Mac: Open System Preferences, then choose Date & Time.
On your Apple TV: Go to Settings > General > Date and Time.

If the date and time are incorrect, update them or turn on the option to set date and time automatically.

If you still can't connect

If you tried all of the above steps and you still can’t connect, contact Apple Support.

If you see a different connection alert message

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Use the steps above if you see one of these error messages:

  • 'Cannot connect to the iTunes Store. An unknown error has occurred.'
  • 'We could not complete your iTunes Store request. The iTunes Store is temporarily unavailable. Please try again later.'
  • 'Could not connect to the iTunes Store. Make sure your network connection is active and try again.'
  • 'We could not complete your iTunes Store request. The network connection could not be established. There was an error in the iTunes Store. Please try again later.'

App Store Not Working Mac

Related topics

App Store Update Not Working Mac
  • If you're connected but you can't download content, change your Apple ID password. You might have to sign out and sign in again. If you're asked to verify your payment information, make sure that all payment details match what's on file with your financial institution.
  • If you're connected but you can't download or update apps, pause and restart the app download or restart your device.
  • Learn what to try if you also see pop-ups in Safari on your Mac.
  • Learn what to do if you see error -45054 on your computer.
  • With iTunes for Windows, check to see if you turned on third-party security software or Windows Firewall.

Store availability and features might vary by country or region. Learn more about what's available in your country or region.